
Department of First Impressions
How important is the staff member manning your front desk? Extremely! Here are a couple of experiments: Try phoning around to 5-10 different practices (not
How important is the staff member manning your front desk? Extremely! Here are a couple of experiments: Try phoning around to 5-10 different practices (not
There it has sat, for over half a day. The lonely, empty, unloved, discarded pop can left behind on a chair in reception by one
When healthcare professionals say, “My front desk…” they are not usually referring to the piece of furniture in the reception area but rather to the