What do you mean, my flight left 2 hours ago? Oops! Did I really say I would have that ready by 4 p.m.? … Sorry! Oh dear, I didn’t realize you wanted me to call you back YESTERDAY. Stress creeps into your life in many small ways and one of the biggest sources is TIME
Schedule Away Some Of Your Stress Read More »
If one doesn’t know where the goals posts are in a soccer game, and one doesn’t know that it’s their job to kick the ball in there to win the game, one probably won’t remain long on that team. A play book, a coach and lots of training will often straighten that team member out
Job Descriptions and a Policy Manual Read More »
Are you a frustrated practice owner? Are you stressed out? Are there days you feel like quitting? YOU ARE NOT ALONE! Here are a bunch of statements made by practice owners BEFORE they hired us. Do any ring true for you? “I was working hard, but seemed to be progressing only very slowly.” “I knew
Is it FACTUALLY Possible to PRACTICE with PLEASURE? Read More »
Horror of horrors … sticky notes are taking over your mind, your desk, your computer. Where to hide from these? How to get rid of them? Firstly, having sticky note pads to hand to jot a quick note are not necessarily a bad thing. It is what you do with them and how to organize
Attack of the Sticky Notes Read More »
A healthcare professional recently told me that he has an awesome Office Manager whose true brilliance does not actually shine through because she has burdened herself (and won’t let go) of tasks that can and should be delegated to the other staff, thus freeing herself to help expand the practice, formulate policies for the policy
So You Think You Can Do It All Yourself, Eh? Read More »
Not going anywhere? Day after day and year after year, you may find yourself doing the same old things, wishing it were different, but never knowing how to get off the wheel and change. Perhaps you should take a minute to figure out WHY you stay in the wheel: Is it all you know how
Stuck In A Hamster Wheel? Read More »
Complacency and apathy Complacency is probably the number one enemy of practitioners in all professions. Trapped in a daily pattern of delivery and thinking that nothing can change is an apathy that slowly sneaks up on many healthcare providers. Some even think that they are doing the best that can be done, yet they have
Breaking Through Your Glass Ceiling Read More »
I asked a chiropractor recently, “Are you an effective executive in your practice?” His answer: “No, I’m a chiropractor.” What’s wrong with this picture? While being a good healthcare provider is definitely a must for any good practice, your schools have left out 6/7’s of the training required to reach your practice’s full potential. For
MBA vs. Functional MBA Read More »
As a practice owner, many have felt that there are days when they have thoroughly mucked up something and should fire themselves. It’s that or fire everyone else in the practice. Are either of these solutions rational? Probably not but what, then, is the answer? No Management Training? First of all, if you have been
Ever Felt Like Firing Yourself? Read More »
Sweaters shrink. Bank accounts shrink. Waist lines shrink. Insurance coverage shrinks. But practices aren’t supposed to! There is a natural law about this: Nothing stays the same forever. It is common knowledge that things are either growing or they are shrinking. As an example of what I mean, I met a 72 year old dentist
Is your Practice Shrinking or Expanding? Read More »
Do you sometimes feel that you’re not all pulling in the same direction? Ultimately, the whole team is supposed to be there to give every patient or client who walks in the door the 5 Star Care they are paying for. Somehow that generalized purpose “sounds” great, but in the day-to-day world of the practice,
Not All Rowing in the Same Direction? Read More »
Managing a practice is like driving a car. If you aren’t in the driver’s seat, who is driving it? You are also supposed to be the one selecting the direction. Even a GPS won’t help you get where you want to go if you haven’t put in the destination. As the practice owner, you must
Empty Driver’s Seat? Read More »