This article about discounting your fees has graced the pages of Denturism Canada a number of years ago. However, the issue continues to rear its ugly head, so we wanted to “play it again.” The theme is: Be the BEST and get compensated appropriately, or how to eliminate discounts in a practice. By discounting, you
The prophets of doom and gloom have raised their ugly heads again, and are predicting a major recession. Yawn. The Art Of Management worked with clients throughout the severe “recession” of the early 90’s and saw strong growth by our clients throughout those 5 years. Yet at the same time, most other practitioners suffered losses.
How you look, talk write, act and work reveal your professionalism or lack thereof. Society does not emphasize the importance of professionalism, so people tend to believe that amateur work is normal. Many businesses accept less-than-great results. Schools graduate students who cannot read. You can miss 15 per cent of the driving-test answers and still
A Fishing Story The Japanese love fresh fish. However, the waters close to Japan have not held many fish for decades. So to feed the Japanese population, fishing boats got bigger and went farther than ever. The farther the fishermen went, the longer it took to bring in the fish. If the return trip took
If you are not a “born leader,” take heart. Most real true leaders are created in the crucible of life, or else by mentoring, or by actual training. However we get there, we all need to be leaders in our own endeavors if we are to be successful. Whether you own a practice with no
Do you think your most valuable asset is a possession – your home, your car, your stereo or your savings? No, none of these things are your most valuable asset. Even if you have millions of dollars, your money is not your most valuable asset. In fact, it might become a liability if you get
Is it really possible to find an employee who thinks exactly like you? In a word, “no.” We all have a lifetime of varied, non-identical experiences that shape us and our thinking processes. Therefore, the chances of hiring your twin is not something you should count on. Ideally, you should be looking for someone who
Having worked with more than 1,100 Canadian healthcare professionals since 1989, we’ve observed that most of them do a fairly decent job of hiring the right staff but they THINK they haven’t – simply because they’re not coaching them into the dream team. While there is neither such thing as a perfect boss, nor a
When working to help expand a practice, our consultants frequently find that the staff and the owner are going in different directions because they have not sat down and created a mission statement. This is important whether there is one staff member or 20. What is a Mission Statement? To be effective, a mission statement
Denturists frequently ask me, “What is the typical successful denture clinic doing?” This is a hard one to answer as I don’t believe there is such thing as a “typical” denture clinic. Every clinic is unique, has a different set of goals, a unique patient base, different dental philosophies and a variety of styles of
What would you say is the common denominator of all truly successful people? What have they done that enabled them to rise above the rest of the crowd? Why do others give them such respect and admiration? For sure, successful people are usually smart, motivated, hard-working, and so on, but these aren’t the fundamental reasons
A recent poll on the internet asking: What is the single biggest factor limiting practice success? The choices were: (1) clinical skills, (2) location, or (3) practice management? Answer: 8% “clinical”, 25% “location” and 50% “practice management”, and 13% “other factors”. The three aspects could be likened to a three legged stool, where if you
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