There are those who slouch through life, viewing it as a drudgery, doing the irreducible minimum to just get by, who don’t put their energy and effort into succeeding, and they are therefore regarded as so-so team members in a practice. And then they wonder why they don’t get the raise they want or the promotion that they wish for.
Bosses can be like that too though they often have incentive to do better based on the fact that they have to make enough money to pay all the bills and debts and payroll, as well as take home enough for their mortgage, loans, and family needs.
However, if you really want to enjoy life fully, the way to do it is to strive to go above and beyond in everything you do. Successful people do not sit back and wait for things to happen – they MAKE things happen. Additionally, bosses appreciate team members who are outstanding performers.
4 Ways to be Outstanding
Learn, Learn, Learn
Some practices have some form of job description for you to start off with and often the protocols are written up and some even have proper policy manuals. Read all of these carefully. Then, as you are doing your job, if you are on-the-ball you may find things that were left out of these write-ups – so add them. If none of the above exist, start creating them. After you have been on the job for a few weeks, ask yourself are there better, more efficient ways of doing these tasks and check with the boss to make sure it is okay to change things, and then implement them.
Be on the Ball
Some tasks that you are responsible for may not exactly be your favourite and you may wish to leave them for later. However, doing that actually wrecks your day instead of making it better because now you have it on your mind that you will have to do those things later anyway. So the faster you get those unconfrontable or uncomfortable tasks out of the way, the sooner you can enjoy the rest of your day or week. And then you will be on top of all parts of your job and impress the heck out of your boss by always being on top of everything.
Think ahead, plan ahead
Try to anticipate what your boss will need BEFORE he or she needs it. Look at the schedule and see what’s coming up in the near future that you can handle or prepare for. Obviously, ordering supplies before they run out is one, giving the boss a heads up on a special needs patient coming in tomorrow, letting him or her know about a sale that is coming up on some item for the practice, planning how to handle an onslaught of new patients calling in from a promotional campaign you did, and so on.
Go Out of Your Way
Demonstrate you care by making extra efforts. Show your patients or clients that you genuinely care about them by giving each one a little more attention or help than they expected. Find out what they need or want to make the appointment special and figure out a way to make it happen. Also, think about ways you could make your boss’s life easier and a little more bearable. Plan surprises for team members and other people around you. Your day will seem better if you make other people’s day better!
Going Above and Beyond
Implementing all the above should result in a practice that is running better and a happier boss. Job security and bonuses are earned by those who help the practice shine. Go beyond the expected and make things happen!
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