January 2018

Sooner or later, one of your precious team members is going to be off work because of an illness for a day or so (hopefully). Yes, we do all we can to eat right, sleep well and enough, take our vitamins, wash our hands a lot while around sick people, but even then, it may

My staff and I just spent the weekend at a workshop with Manuel Suarez, an Online Marketing Ninja/Expert/Guru, and although we have been doing online marketing for years ourselves, we had our eyes opened big-time to the massiveness of the opportunities to find and reach potential new clients or patients. To start with, in Canada

It is believed that Ernest Hemingway wrote that “courage [or guts] is grace under pressure.” What an intriguing way of putting it! There are days in a practice, or any business for that matter, where the owner or the staff are under a great deal of pressure. This may be from too tight scheduling, financial