Enemies Inside Your Practice

“You have enemies?  Good.  That means you’ve stood up for something, some time in your life.” – Winston Churchill As a practitioner or staff in a practice, you probably have a lot of patients or clients streaming through your practice…
Why Bother

Why Do You Even Bother?

Do you ever wonder why you get up every day and drag yourself into work?  Or how about why you even bother to try and get things done when you don’t seem to get anywhere anyway? There actually is an answer to that or at least there was…
Inspiration

Be Inspiring!

Whether you are the leader of the practice or a team member, you will enjoy your labours more profoundly if you are working to inspire yourself and the others around you to be the very best they can be. I have compiled a bunch of inspiring…

Is “Sale” a 4 letter word?

Twenty seven years ago when we first started consulting healthcare professionals, the words “sales” and “selling” were almost swear words.  Seriously!  Some doctors would get angry at us for even mentioning those words in relation…
Good Staff

What Makes a Good Staff Member?

I was thinking about all the good staff who flank their bosses and give them the ability to deliver the highest quality service in their practices.  From all reports over the years, I gather this is not always easy and can often be stressful. …
Me time

Want More Time?

Ever find yourself saying: “I don’t have enough time to ...” “There’s never enough time.” “I just want some time to relax.” “I never have time for myself.” “There’s not enough time in a day.” Well…

Perks of a Job Well Done

Whether you are the team captain (owner) of the practice or any of the stars on the team, everyone needs and appreciates “pats on the back” for going “supernova” from time to time. Pats on the Back Yes, a literal pat on the back or…