Where are those new patients you so wish would call in or walk into your practice? There are usually many thousands of potential public who need to know that you are THERE and available. Ever had someone walk in your front door and ask if you just moved in when in fact you’ve been there
Just as with staff, there are probably 50 shades of grey between “super awesome boss” and “replace please.” I was going to call this article “Good Staff, Bad Staff” but in thinking my way through it, I realized that it is the executive (owner) of the practice who is going to set the bar on
During our 3 decades of consulting healthcare practices, we have encountered and helped practices that have gotten stuck in a comfort zone … “we’ve always done it this way.” Sometimes it is like being in a time warp as the rest of the world has made excellent advancements in technology and ways to improve service
In this world of high tech communication systems, the human skill of communicating effectively with another human being is still the most valuable. As we all know, there are two sides to effectively communicating: listening and talking. Both of them are key to achieving a full understanding between two people, whether in a personal setting
Have you ever felt for a day or a week (or months or years) like throwing in the towel, ending the business, walking away, closing it down or selling it and starting something new entirely? Guess what? You’re not alone! Almost anybody has had a day or two or more when they felt like that.
As a practice owner, you have a whole new year ahead of you and instituting positive, correct changes right NOW will make it a BETTER year. It is like a blank slate. You can write anything on it you want to. Or you can do the same old, same old and have the same result
Running a practice, whether as the Owner or the Office Manager has a lot of trials and tribulations. You may find yourself doubting yourself (are you sure you’re are making the right decision), hating how you managed a certain situation (and you make a resolve never to try that again), wish that you weren’t put
You have probably read articles (and perhaps with some disbelief) that what is happening to you here and now has something to do with your own thoughts and decisions. Have you ever had a thought or made a decision (alone or with someone else) and had it come true, exactly as you wanted? Wouldn’t it
To continue where we left off on the previous article two days ago (Part 1 of 2): Who is responsible for how much you get paid? The answer is that every single member of the practice helps to generate their own pay and bonuses in a practice. To have a successful practice there must be
Ever have a sneaking feeling that your practice could be doing better? Ever experienced just a little over-the-top stress from time to time? Feel your staff are not on the same page as you sometimes (and they probably feel likewise that you are not on their page either)? Wish your patients or clients would go
Some days, it seems like you have to be an absolute genius to run an efficient and profitable practice. The question is, if you were not born that way, how can you achieve the status of genius? I discovered the following list which was written by a management expert and I thought I would pass
Most healthcare professionals who are running a practice feel that they are doing all they can do and that there is nothing further that can be done that will make a difference. We talk to about 30 people a day on cold calls and many of them say “I’m doing fine” or “I’m happy the
WAIT! DON’T FORGET TO BOOK YOUR
FREE PRACTICE ASSESSMENT
You have nothing to lose –
except an opportunity to enrich
your practice!
