Your day at the front desk is going along well with a lot of really nice clients or patients who are very appreciative of the terrific service and care they have received. Then suddenly, the calm and peace is ripped apart by an angry client, whether on the phone or in person. This is never
Warning: This is a marketing article in disguise! Your patients’ favourable attitude or opinion about your practice is what will help it to grow, and they will only give it their stamp of approval if they received the quality of denture and service that they expected. Therefore, this article is all about Quality Control in your
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