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Handling Patient Objections

Years ago I did an article concerning treatment presentation. Poor or weak treatment presentation is still the most common difficulty among our clients. Even with

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Consider This…

While there are a variety of reasons why patients may complain about service, here is one you may not have thought of. Even though the

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Monkeying Around

Going in to work every day can be a drudgery or a feel like a duty to show up.  Same old, same old.  Everyone reports

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Gene

“Nice” genes, boss!

In the current marketplace in Canada, there is a growing sense of change and uncertainty.  Therefore, as the owner or manager of a practice, more

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