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Reception

Contacting Overdue Patients

It isn’t that past clientele don’t like you (necessarily), but sometimes patients or clients just sort of drop out of sight.  No specific reason given.  Your staff call them once or twice but may feel rebuffed or pushed off and it can be awkward.  The person doesn’t really give a reason for not being willing

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Off the Rack Consulting

Ever have a sneaking feeling that your practice could be doing better? Ever experienced just a little over-the-top stress from time to time? Feel your staff are not on the same page as you sometimes (and they probably feel likewise that you are not on their page either)? Wish your patients or clients would go

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