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Menu
HOME
ABOUT US
OUR TEAM
JANICE WHEELER
SERVICES
FREE PRACTICE ASSESSMENT
PRACTICE HEALTH CHECKUP
MANAGEMENT COURSES
MANAGEMENT CONSULTING
WEBINARS
TESTIMONIALS
CHIROPODISTS/PODIATRISTS
CHIROPRACTORS
DENTISTS
DENTURISTS
OPTOMETRISTS
PHYSIOTHERAPISTS
VETERINARIANS
ARTICLES
MANAGEMENT SKILLS MADE SIMPLE BLOG
BY PROFESSION
QUICKTIPS
VIDEOS/PODCASTS
VIDEOS
PODCASTS
CONTACT
Practice Health Checkup
Please answer the following questions.
For each question, answer Yes or mostly Yes, No or mostly No, or maybe for uncertain.
First Name
*
Last Name
*
Your Profession
*
Profession
Chiropractor
Chiropodist/Podiatrist
Dentist
Denturist
Optometrist
Veterinarian
Other
Email Address
*
Work Phone
*
Cell Phone
*
Street Address
Apartment, suite, etc
City
Province
Postal Code
1. I am achieving my financial goals for my practice.
*
Yes
No
Maybe
2. I have very good success at finding and hiring capable employees.
*
Yes
No
Maybe
3. Little competition exists in our market.
*
Yes
No
Maybe
4. I give my accounts receivable/collection staff a rating of 8 out of 10 or better.
*
Yes
No
Maybe
5. In terms of what we deliver to our patients, we are technically the best.
*
Yes
No
Maybe
6. I have a regular check on the quality of my product/service.
*
Yes
No
Maybe
7. We use surveys when going after new patients.
*
Yes
No
Maybe
8. I often feel guilty about not spending more time with my family.
*
Yes
No
Maybe
9. Owners and managers should give unexpected bonuses to keep employees on their toes instead of having a routine system of bonuses.
*
Yes
No
Maybe
10. I believe that people can be helped.
*
Yes
No
Maybe
11. There has been a downtrend in our profitability over the past 12 months.
*
Yes
No
Maybe
12. Employees often don't understand how their jobs affect others in the practice.
*
Yes
No
Maybe
13. The on-going needs of our patients are well-defined and used for increasing the amount of care provided to them.
*
Yes
No
Maybe
14. Patients often complain about errors in their accounts.
*
Yes
No
Maybe
15. What we deliver to our patients is normally on time and better than they expected.
*
Yes
No
Maybe
16. I use patient complaints as a means to improve the practice.
*
Yes
No
Maybe
17. We keep a record of new patients and know how effective our promotion is.
*
Yes
No
Maybe
18. There are influences outside my practice that demand my attention right now.
*
Yes
No
Maybe
19. It is only natural for employees and management to be mistrustful of each other.
*
Yes
No
Maybe
20. There is something missing in my life.
*
Yes
No
Maybe
21. We have cash flow problems that need to be resolved.
*
Yes
No
Maybe
22. Newly hired employees in my practice are quickly trained and soon functioning well at their jobs.
*
Yes
No
Maybe
23. Our recall/reminder system is effective and produces lots of repeat business.
*
Yes
No
Maybe
24. I am kept waiting for up-to-date figures on Accounts Receivable.
*
Yes
No
Maybe
25. If I had better equipment, I could produce a better product/service for my patients.
*
Yes
No
Maybe
26. My staff know they're good and I don't need to praise them.
*
Yes
No
Maybe
27. We have effective and proven programs for generating new patients.
*
Yes
No
Maybe
28. There is quite a bit of stress in my life.
*
Yes
No
Maybe
29. Trying to define and measure the results produced by each employee would be a waste of time.
*
Yes
No
Maybe
30. There are other things that I think I should be doing with my life.
*
Yes
No
Maybe
31. My practice has been involved in disciplinary matters with my licensing board within the past two years.
*
Yes
No
Maybe
32. I often find myself solving problems that others (managers or employees) should handle.
*
Yes
No
Maybe
33. We do not have a regular communication (newsletter, etc.) going out to all our patients.
*
Yes
No
Maybe
34. My practice has an excellent credit rating.
*
Yes
No
Maybe
35. My patients frequently complain about how long they wait to get an appointment.
*
Yes
No
Maybe
36. I do not need correction systems for my staff or my service.
*
Yes
No
Maybe
37. Our practice is getting positive exposure from newspaper articles, free publicity, etc.
*
Yes
No
Maybe
38. I'm concerned about my health at times.
*
Yes
No
Maybe
39. Teamwork inhibits creativity.
*
Yes
No
Maybe
40. There are some problems in my practice for which I have no solutions.
*
Yes
No
Maybe
41. The amount of debt that my practice is carrying is a problem or a potential problem.
*
Yes
No
Maybe
42. I could get more work done each day if I had fewer interruptions.
*
Yes
No
Maybe
43. We do special promotions which are available to our existing patients.
*
Yes
No
Maybe
44. Payroll is always done on time.
*
Yes
No
Maybe
45. I haven't yet trained anyone to manage and care for the production/service areas as well as I do it myself.
*
Yes
No
Maybe
46. We keep and use a staff suggestion box (or a similar system).
*
Yes
No
Maybe
47. I have at least one employee whose job it is to attract new patients.
*
Yes
No
Maybe
48. There are too many accidents/mistakes in my life.
*
Yes
No
Maybe
49. A good policy in business would be to cut every corner possible in order to increase profit margins.
*
Yes
No
Maybe
50. I intend to find a way to be more effective.
*
Yes
No
Maybe
51. The long term profitability of my practice is in an uptrend.
*
Yes
No
Maybe
52. Communication within my practice flows smoothly and quickly to the right person with no misunderstandings.
*
Yes
No
Maybe
53. Our average amount of service per patient is increasing.
*
Yes
No
Maybe
54. Tax payments are usually on the late side.
*
Yes
No
Maybe
55. Quality of service tends to collapse when I am away from the area for any extended period of time.
*
Yes
No
Maybe
56. Our staff training system is an on-going affair.
*
Yes
No
Maybe
57. We don't expect much return from our promotional campaigns.
*
Yes
No
Maybe
58. I have one or more physical problems.
*
Yes
No
Maybe
59. Most people don't want to work, and do so only because of economic necessity.
*
Yes
No
Maybe
60. I'm looking for help to improve conditions.
*
Yes
No
Maybe
61. My gross income has expanded for the last two years.
*
Yes
No
Maybe
62. I have a reward system for employees who do more than their share.
*
Yes
No
Maybe
63. We are losing business because of inadequate follow-up of existing patients.
*
Yes
No
Maybe
64. I can lay my hands on all financial statements at short notice.
*
Yes
No
Maybe
65. My staff takes pride in pleasing the patients.
*
Yes
No
Maybe
66. I have sufficient staff in my practice who are cross-trained for other positions.
*
Yes
No
Maybe
67. Attracting new patients is not an essential part of our income forecasting.
*
Yes
No
Maybe
68. Others have influenced me in making decisions that I later regretted.
*
Yes
No
Maybe
69. Expansion isn't always desirable.
*
Yes
No
Maybe
70. There is something that I need to change or things will worsen.
*
Yes
No
Maybe
71. There is an external factor which is a threat to the viability of my practice.
*
Yes
No
Maybe
72. I sometimes wonder how productive some of my employees really are.
*
Yes
No
Maybe
73. We have a complete database of past and present patients.
*
Yes
No
Maybe
74. I would like to receive the financial reports more quickly.
*
Yes
No
Maybe
75. I sometimes cringe and want to hide when my employees are speaking to patients.
*
Yes
No
Maybe
76. We get along very nicely without any staff training.
*
Yes
No
Maybe
77. Public Relations is an essential part of our marketing.
*
Yes
No
Maybe
78. I sometimes experience periods of worry and depression.
*
Yes
No
Maybe
79. Most problems between people can be resolved with communication.
*
Yes
No
Maybe
80. Most things that claim to help people actually do more harm than good.
*
Yes
No
Maybe
81. My practice is dependent on additional external funding (debt or equity) for continued survival.
*
Yes
No
Maybe
82. I keep graphs of all the key statistics of my practice.
*
Yes
No
Maybe
83. We have a very loyal and expanding patient base.
*
Yes
No
Maybe
84. The fixed assets and supplies inventory is complete and up-to-date.
*
Yes
No
Maybe
85. There is excellent coordination of finance, supplies, personnel logistics, etc. in my practice.
*
Yes
No
Maybe
86. We apply the principle of quality control to our entire practice.
*
Yes
No
Maybe
87. I keep separate records of new patients and repeat patients.
*
Yes
No
Maybe
88. The rewards of operating my practice far outweigh the difficulties.
*
Yes
No
Maybe
89. A good leader would not hesitate to sacrifice an individual for the good of the group.
*
Yes
No
Maybe
90. There isn't anything someone else could tell me that would help me run my practice better.
*
Yes
No
Maybe
91. My practice's cash position is better than it was a year ago.
*
Yes
No
Maybe
92. Overall morale in my practice is very high.
*
Yes
No
Maybe
93. A large number of patients have not been presented with full treatment plans.
*
Yes
No
Maybe
94. I know where the money's going before it gets spent.
*
Yes
No
Maybe
95. If we did a survey of our patients, at least 90% of them would say that they were satisfied with what we delivered.
*
Yes
No
Maybe
96. I have a statistic which measures the effectiveness of our Quality Control.
*
Yes
No
Maybe
97. We get new business from referrals from existing patients.
*
Yes
No
Maybe
98. Someone or something else is responsible for the condition my practice is in.
*
Yes
No
Maybe
99. A good executive would rather earn money than borrow it.
*
Yes
No
Maybe
100. I continually look for ways to improve myself and my practice.
*
Yes
No
Maybe
SUBMIT
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