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ABOUT US
- OUR TEAM
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Practice Health Checkup

Simply read the questions below, fill in your answers and click “SUBMIT”.
Our senior Practice Analyst will get back to you to evaluate the results of the assessment.
All aspects of your productivity and profitability will be analyzed,
and we will discuss how you can better organize and expand your practice,
increase your net income and give you the lifestyle you want.

Please answer the following questions.

For each question, answer Yes or mostly Yes, No or mostly No, or maybe for uncertain.

First Name *

Last Name *

Your Profession *

Email Address *

Work Phone *

Cell Phone *

Address

1. I am achieving my financial goals for my practice. *YesNoMaybe

2. I have very good success at finding and hiring capable employees. *YesNoMaybe

3. Little competition exists in our market. *YesNoMaybe

4. I give my accounts receivable/collection staff a rating of 8 out of 10 or better. *YesNoMaybe

5. In terms of what we deliver to our patients, we are technically the best. *YesNoMaybe

6. I have a regular check on the quality of my product/service. *YesNoMaybe

7. We use surveys when going after new patients. *YesNoMaybe

8. I often feel guilty about not spending more time with my family. *YesNoMaybe

9. Owners and managers should give unexpected bonuses to keep employees on their toes instead of having a routine system of bonuses. *YesNoMaybe

10. I believe that people can be helped. *YesNoMaybe

11. There has been a downtrend in our profitability over the past 12 months. *YesNoMaybe

12. Employees often don't understand how their jobs affect others in the practice. *YesNoMaybe

13. The on-going needs of our patients are well-defined and used for increasing the amount of care provided to them. *YesNoMaybe

14. Patients often complain about errors in their accounts. *YesNoMaybe

15. What we deliver to our patients is normally on time and better than they expected. *YesNoMaybe

16. I use patient complaints as a means to improve the practice. *YesNoMaybe

17. We keep a record of new patients and know how effective our promotion is. *YesNoMaybe

18. There are influences outside my practice that demand my attention right now. *YesNoMaybe

19. It is only natural for employees and management to be mistrustful of each other. *YesNoMaybe

20. There is something missing in my life. *YesNoMaybe

21. We have cash flow problems that need to be resolved. *YesNoMaybe

22. Newly hired employees in my practice are quickly trained and soon functioning well at their jobs. *YesNoMaybe

23. Our recall/reminder system is effective and produces lots of repeat business. *YesNoMaybe

24. I am kept waiting for up-to-date figures on Accounts Receivable. *YesNoMaybe

25. If I had better equipment, I could produce a better product/service for my patients. *YesNoMaybe

26. My staff know they're good and I don't need to praise them. *YesNoMaybe

27. We have effective and proven programs for generating new patients. *YesNoMaybe

28. There is quite a bit of stress in my life. *YesNoMaybe

29. Trying to define and measure the results produced by each employee would be a waste of time. *YesNoMaybe

30. There are other things that I think I should be doing with my life. *YesNoMaybe

31. My practice has been involved in disciplinary matters with my licensing board within the past two years. *YesNoMaybe

32. I often find myself solving problems that others (managers or employees) should handle. *YesNoMaybe

33. We do not have a regular communication (newsletter, etc.) going out to all our patients. *YesNoMaybe

34. My practice has an excellent credit rating. *YesNoMaybe

35. My patients frequently complain about how long they wait to get an appointment. *YesNoMaybe

36. I do not need correction systems for my staff or my service. *YesNoMaybe

37. Our practice is getting positive exposure from newspaper articles, free publicity, etc. *YesNoMaybe

38. I'm concerned about my health at times. *YesNoMaybe

39. Teamwork inhibits creativity. *YesNoMaybe

40. There are some problems in my practice for which I have no solutions. *YesNoMaybe

41. The amount of debt that my practice is carrying is a problem or a potential problem. *YesNoMaybe

42. I could get more work done each day if I had fewer interruptions. *YesNoMaybe

43. We do special promotions which are available to our existing patients. *YesNoMaybe

44. Payroll is always done on time. *YesNoMaybe

45. I haven't yet trained anyone to manage and care for the production/service areas as well as I do it myself. *YesNoMaybe

46. We keep and use a staff suggestion box (or a similar system). *YesNoMaybe

47. I have at least one employee whose job it is to attract new patients. *YesNoMaybe

48. There are too many accidents/mistakes in my life. *YesNoMaybe

49. A good policy in business would be to cut every corner possible in order to increase profit margins. *YesNoMaybe

50. I intend to find a way to be more effective. *YesNoMaybe

51. The long term profitability of my practice is in an uptrend. *YesNoMaybe

52. Communication within my practice flows smoothly and quickly to the right person with no misunderstandings. *YesNoMaybe

53. Our average amount of service per patient is increasing. *YesNoMaybe

54. Tax payments are usually on the late side. *YesNoMaybe

55. Quality of service tends to collapse when I am away from the area for any extended period of time. *YesNoMaybe

56. Our staff training system is an on-going affair. *YesNoMaybe

57. We don't expect much return from our promotional campaigns. *YesNoMaybe

58. I have one or more physical problems. *YesNoMaybe

59. Most people don't want to work, and do so only because of economic necessity. *YesNoMaybe

60. I'm looking for help to improve conditions. *YesNoMaybe

61. My gross income has expanded for the last two years. *YesNoMaybe

62. I have a reward system for employees who do more than their share. *YesNoMaybe

63. We are losing business because of inadequate follow-up of existing patients. *YesNoMaybe

64. I can lay my hands on all financial statements at short notice. *YesNoMaybe

65. My staff takes pride in pleasing the patients. *YesNoMaybe

66. I have sufficient staff in my practice who are cross-trained for other positions. *YesNoMaybe

67. Attracting new patients is not an essential part of our income forecasting. *YesNoMaybe

68. Others have influenced me in making decisions that I later regretted. *YesNoMaybe

69. Expansion isn't always desirable. *YesNoMaybe

70. There is something that I need to change or things will worsen. *YesNoMaybe

71. There is an external factor which is a threat to the viability of my practice. *YesNoMaybe

72. I sometimes wonder how productive some of my employees really are. *YesNoMaybe

73. We have a complete database of past and present patients. *YesNoMaybe

74. I would like to receive the financial reports more quickly. *YesNoMaybe

75. I sometimes cringe and want to hide when my employees are speaking to patients. *YesNoMaybe

76. We get along very nicely without any staff training. *YesNoMaybe

77. Public Relations is an essential part of our marketing. *YesNoMaybe

78. I sometimes experience periods of worry and depression. *YesNoMaybe

79. Most problems between people can be resolved with communication. *YesNoMaybe

80. Most things that claim to help people actually do more harm than good. *YesNoMaybe

81. My practice is dependent on additional external funding (debt or equity) for continued survival. *YesNoMaybe

82. I keep graphs of all the key statistics of my practice. *YesNoMaybe

83. We have a very loyal and expanding patient base. *YesNoMaybe

84. The fixed assets and supplies inventory is complete and up-to-date. *YesNoMaybe

85. There is excellent coordination of finance, supplies, personnel logistics, etc. in my practice. *YesNoMaybe

86. We apply the principle of quality control to our entire practice. *YesNoMaybe

87. I keep separate records of new patients and repeat patients. *YesNoMaybe

88. The rewards of operating my practice far outweigh the difficulties. *YesNoMaybe

89. A good leader would not hesitate to sacrifice an individual for the good of the group. *YesNoMaybe

90. There isn't anything someone else could tell me that would help me run my practice better. *YesNoMaybe

91. My practice's cash position is better than it was a year ago. *YesNoMaybe

92. Overall morale in my practice is very high. *YesNoMaybe

93. A large number of patients have not been presented with full treatment plans. *YesNoMaybe

94. I know where the money's going before it gets spent. *YesNoMaybe

95. If we did a survey of our patients, at least 90% of them would say that they were satisfied with what we delivered. *YesNoMaybe

96. I have a statistic which measures the effectiveness of our Quality Control. *YesNoMaybe

97. We get new business from referrals from existing patients. *YesNoMaybe

98. Someone or something else is responsible for the condition my practice is in. *YesNoMaybe

99. A good executive would rather earn money than borrow it. *YesNoMaybe

100. I continually look for ways to improve myself and my practice. *YesNoMaybe

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5401 Eglinton Ave W Suite 215,
Etobicoke, ON M9C 5K6

PHONE
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Fax: (416) 466-6287

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