October 15, 2013


Lab Owner: Feeling Overworked and Underpaid?

Have you ever sat down and figured out how many hats you wear in your business?  Many lab owners are still running around wearing a dizzying number of the following hats: business owner; telephone answerer; greeter of clients; finance manager; salesperson; lab technician; trouble shooter; janitor; supplies orderer; marketing manager; bookkeeper; gopher, snow shoveler, window

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The Face of Your Practice

How would you like to be a patient in either of these practices: I walked into a practice recently and it was very nicely appointed.  There were a couple of well-groomed receptionists sitting behind the front desk.  I stood in the doorway for a moment, deciding whether to go in and ask for a business

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