How To Handle Bullies, Complainers, Critics and Whiners
01/08/2014
One of the staff at your office is demanding you do part of her or his job without pay or credit. What do you say
Management skills made simple
Want to reduce your stress?
31/07/2014
As a practice owner, life can be a bit (or a lot) hectic and aggravating (with all the decisions to be made) and tricky (dealing
Is Marketing Driving You Crazy?
29/07/2014
Marketing, marketing, marketing. Once upon a time, you just had to rent a space (oops, marketing), put a sign out front so people knew you
Multi-tasking: The Invisible Time Thief
29/07/2014
Have you ever had a day where it was non-stop multi-tasking? Staff interrupting you while you’re trying to write up some charts, while handling supplier
Statistics Are Slippery Things!
26/07/2014
When managing a business or a practice, keeping an accurate tabulation of your production is extremely useful. If you don’t know the results of various
It’s Show Time!
26/07/2014
Arriving at work each day in the best of moods and everything in life just “peachy” would be an ideal scene, and one that we
What Works When Managing Your Practice?
23/07/2014
Which of these five statements do you believe are true? My business rises and falls based on the economy. My success is largely determined by
Micromanaging: A Balancing Act
20/07/2014
Being a good and effective executive, whether as the practice owner or the office manager, is sometimes like walking a tightrope without aerialist training. Step
Low Cost or No Cost Marketing
16/07/2014
Want more new patients but don’t want to spend a fortune on marketing? Why should you when there is so many brilliant, free and easy