Has your practice stopped growing?
11/06/2015
Like everything in life, things are either getting better or they are worsening. Nothing ever stays the same forever. Economies fluctuate and cause your patients
Management skills made simple
It’s a little rough on Reception sometimes!
09/06/2015
Being at the front end of a practice has its charm … being able to meet and greet all the wonderful clientele of your practice
Department of First Impressions
02/06/2015
How important is the staff member manning your front desk? Extremely! Here are a couple of experiments: Try phoning around to 5-10 different practices (not
Lost in Space by Google?
12/05/2015
In late April, Google made a subtle but far reaching change regarding websites and mobile devices that may have affected you. Everyone who has a
Why Bosses Might Get Cranky
07/05/2015
Like anyone else, there are days when a boss might get a little cranky or irritated. For many, they feel like they have the weight
Spying on Your Competitors
04/05/2015
Basically, you know what YOU are doing … but do you know what your competitors are doing? Many practitioners come to work in the morning,
What frustrates you the most?
30/04/2015
Let’s start off by defining frustration: “the feeling of being upset or annoyed, especially because of inability to change or achieve something.” This could be
Does Your Practice Décor Make a Difference
24/04/2015
Have you ever walked into a posh hotel or into someone’s house that actually makes an emotional impact on you or simply delighted you? Where
Games and Fun for Staff
22/04/2015
Practice Owner: In case you didn’t get the memo, here it is again! Staff get bored sometimes and need a little extra fun to spice