Patients are referred to specialists outside of the practice as a normal course of action. However, the choice of who you refer to reflects directly upon you and your practice. A specialist who has a poor bedside manner may alienate your patient and you may lose them as a result. It is vital that you […]
Referrals to Specialists Read More »
Have you ever experienced an entire day … or week (or month … shudder at the thought) without anyone appreciating one or more of all the right and positive things you did? Ever feel unappreciated? Do you occasionally wonder if anyone cares that you put your heart and soul into producing excellent products? Maybe your
The Power Of Encouragement Read More »
When you are hit with all the bad news of the world through radio, newspaper, friends, internet, and/or TV, it is sometimes hard to see a better future. Also, sometimes you have an idea that you want to achieve but never seem to get around to doing it and you feel sad that you have
Imagine A Better Future Read More »
You graduated from your professional college, excited to get producing and so you sailed off into practice. Most of you probably associated at first to get your feet wet, start paying down some of the massive student loans, get some mentorship from the practice owner, etc. Within a few years, thoughts of ownership started weaving
Management Headaches Read More »
You have a lot more potential than you ever believed! Did you ever realize that? Sometimes you don’t even know how MUCH you are capable of until some unforeseen event brings it out in you, right? Ever had a day where 15 things went wrong and you fixed them all and were pretty damn proud
Holding Yourself Back from Greatness? Read More »
In the hundreds of practices we are in contact with per week, we get to talk briefly with a lot of Receptionists manning the front desk. Some need work, some are okay, some are good, and every once in a while, we are delighted to be talking to an outstanding individual who really cares and
That Important Front Desk Read More »
To continue where we left off on the previous article two days ago (Part 1 of 2): Who is responsible for how much you get paid? The answer is that every single member of the practice helps to generate their own pay and bonuses in a practice. To have a successful practice there must be
Staff Pay Issues – Part 2 of 2 Read More »
Many practitioners are worried about getting too big too fast. Some don’t want to get big at all because of the concern of losing control of the practice. And others are anxious about keeping their work/life balance from going completely out of whack. Hmmm … but are these valid considerations? Can one actually expand rapidly
Is Overexpansion Possible? Read More »
Cute joke to illustrate a key point: A kindergarten pupil told his teacher that he found a cat. She asked him if it was dead or alive. He told her it was dead. She asked him how he knew that. He innocently replied, “Because I pissed in its ear and it didn’t move.” The teacher
How To Get In Trouble With Your Staff Read More »
There was this humorous commercial on TV a few years ago wherein a traveler stopped at a gas station and asked how to get to a certain destination point. The gas station owner thought about it, scratched his head, hemmed and hawed, and finally said, “You can’t get there from here.” The same could be
Outshine the Competition! Read More »
Have you ever been “busy” all day, but didn’t achieve your goals? You were probably distracted. Ever wonder why you feel frustrated at work? Distractions might be slowing you down. Ever feel stressed out? Distractions might be the source of this. Examples: Supplies ran out unexpectedly, salespeople dropped in without appointments, discussions about personal problems,
Busy, Frustrated and Stressed? Read More »
“Excellence is not a destination; it is a continuous journey that never ends.” Brian Tracy “You can do anything you wish to do, have anything you wish to have, be anything you wish to be.” Robert Collier “Since most of us spend our lives doing ordinary tasks, the most important thing is to carry them
On the Verge of Greatness? Read More »