Running a practice, whether as the Owner or the Office Manager has a lot of trials and tribulations. You may find yourself doubting yourself (are you sure you’re are making the right decision), hating how you managed a certain situation (and you make a resolve never to try that again), wish that you weren’t put
You have probably read articles (and perhaps with some disbelief) that what is happening to you here and now has something to do with your own thoughts and decisions. Have you ever had a thought or made a decision (alone or with someone else) and had it come true, exactly as you wanted? Wouldn’t it
Ever have a sneaking feeling that your practice could be doing better? Ever experienced just a little over-the-top stress from time to time? Feel your staff are not on the same page as you sometimes (and they probably feel likewise that you are not on their page either)? Wish your patients or clients would go
Some days, it seems like you have to be an absolute genius to run an efficient and profitable practice. The question is, if you were not born that way, how can you achieve the status of genius? I discovered the following list which was written by a management expert and I thought I would pass
Most healthcare professionals who are running a practice feel that they are doing all they can do and that there is nothing further that can be done that will make a difference. We talk to about 30 people a day on cold calls and many of them say “I’m doing fine” or “I’m happy the
I’m sure this has never happened to you or your team, but sometimes patients or clients have the nerve to cancel their appointments or fail to show up at all!!! And sometimes doctors and staff find this frustrating and annoying. Can you imagine?! That was an attempt at light humour on a subject that all
Owning a practice certainly can have its ups and down and trials and tribulations. For sure! And, you may find yourself busting your butt every day to just get through the day and service all the patients in your schedule plus all the emergencies. Sometimes it can seem endless and like a treadmill. It can
Probably most practices have heard about having to have your website be “mobile responsive” and have taken the steps to get theirs fixed, but have you done it for real? For instance, yesterday I met with a doctor who was sure that her website was mobile responsive and I showed her on my iPad
Everyone has had dreams of really excelling at something in their lives. For instance, as a healthcare professional you probably envisioned an awesome practice with terrific patients or clients who went ahead with the ideal care you were presenting, and you and your fabulous team delivered the service with a care level that exceeded your
Have you ever wondered why some new employees “work out” better than others? You hire them full of hope that they will be the sparkling success you need them to be for whatever position they are to fill. In the interview, they seemed so right and their credentials and experience all checked out. And you
Most healthcare professionals start off their careers full of bright, shiny enthusiasm to get their patients or clients to accept the ideal care they now know how to deliver. However, as time goes on and you have presented hundreds and thousands of treatment plans or made your best recommendations, you have probably had your advice
Have you ever gotten totally frustrated with some project or action you are working on and got to feeling that it couldn’t be done … that it was all impossible? Or you asked someone to do something and got negativity? You may have had people around you who just said, without even trying, “It’s impossible,
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