
Every Day is a School Day
Have you ever met a “know best?” This is someone who thinks they know everything already and that there is nothing more they can
Have you ever met a “know best?” This is someone who thinks they know everything already and that there is nothing more they can
Do you wish you were more fully booked? Do you have holes in your schedule? Do you ever have times of the year that are
One of the biggest time wasters for the staff of many practices is all the insurance issues that have to be dealt with in a
Where are those new patients you so wish would call in or walk into your practice? There are usually many thousands of potential public who
Just as with staff, there are probably 50 shades of grey between “super awesome boss” and “replace please.” I was going to call this article
During our 3 decades of consulting healthcare practices, we have encountered and helped practices that have gotten stuck in a comfort zone … “we’ve always
In this world of high tech communication systems, the human skill of communicating effectively with another human being is still the most valuable. As we
Have you ever felt for a day or a week (or months or years) like throwing in the towel, ending the business, walking away, closing
You have probably read articles (and perhaps with some disbelief) that what is happening to you here and now has something to do with your
Some days, it seems like you have to be an absolute genius to run an efficient and profitable practice. The question is, if you were
Most healthcare professionals who are running a practice feel that they are doing all they can do and that there is nothing further that can
I’m sure this has never happened to you or your team, but sometimes patients or clients have the nerve to cancel their appointments or fail