You Get What You Pay For
18/06/2019
Many patients and clients these days are constantly looking for bargains and how to get stuff cheap. They are even getting into bartering in your
Management skills made simple
Staff Issues
07/06/2019
In analyzing practices and chatting with practice owners, the most common subject they bring up is “staff issues”. Interestingly enough, the “issues” are widely variable
Your Most Valuable Practice Asset
21/05/2019
Some professionals consider their professional licence their most valuable asset. Others think that having a location in a prime area is the biggest asset. Many
Have you Reached Peak Clutter?
14/05/2019
A potential new patient or client walks into your practice and looks around. What they see can influence their opinion of your professionalism and whether
Failure is a Bruise. Not a Tattoo.
08/05/2019
Over our lifetimes, many opportunities to improve and expand present themselves. New ways of thinking. Fresh ideas. And we get excited by some of them,
Never Assume Anything!
23/04/2019
“I hope she filed that tax return on time.” “Surely she will remember to lock the back door on the way out.” “I wonder if
Upleveling Your Practice
17/04/2019
Are you wondering what the heck “upleveling” is? In short, it is a business term that means moving your practice upward through another level of
Too Many Problems, Too Few Solutions?
09/04/2019
Ever wake up some mornings and wish that you could hide out under the covers for the day, or at least a few more hours
Cross Training Your Staff
05/04/2019
Let’s say one of your key team members wakes up deadly ill and she can’t come in to work today – and you wouldn’t want