Ever feel like “the walking dead” some days? Everything has become a monotony? Have to push yourself to keep going? There are probably a whole bunch of possible reasons and a million cures, but I have observed healthcare professionals closely for 25 years now and there are two sources for boredom that are the most […]
The staff of one of my clients recently had some sweatshirts made saying, “I’m a Vet Tech, What’s YOUR superpower?” How’s that for confidence in who you are! It got me to thinking, what is MY superpower? Maybe I have more than one! I thought of one that everyone who knows me says: “You always
What is YOUR Superpower? Read More »
This is a famous line out of a great movie “Cool Hand Luke,” and while it was said in a bit of a threatening way in the movie, it has always stuck with me as a truism in almost any management difficulty I have encountered. Here are some of the symptoms of a failure to
“What We Have Here Is a Failure to Communicate” Read More »
Going in to work every day can be a drudgery or a feel like a duty to show up. Same old, same old. Everyone reports in and gets on with the day. Then there are the bad news bears (sometimes patients, sometimes staff) that bring in negativity and bad news to the practice. Brings everyone
A practice is as successful as each of its members is interested in contributing to its success. Also, an individual is as successful as he or she actually contributes to the success of his or her group. So we can safely assume that, in order to expand, succeed and thrive in today’s crazy, overly competitive
The Unsung Hero of Practice Success Read More »
Internal marketing has hundreds of aspects to it, but there are some that are more vital than others. Having a “vision” for the practice is one of these. While more money may be an underlying motivation for growing your practice, you won’t find many patients or clients that want to come into your practice to
Vision for your Practice Read More »
Whether you have been in practice for years, or whether it is still a figment of your imagination, a practice can be like a blank page. You as the owner get to write on it what you want. It is YOUR page. If you already have a practice, think back to what you wanted when
Your Practice Can Be Like a Blank Page Read More »
Many healthcare professionals have the “feeling” that there are a lot of ways that their practice is being inefficient but either don’t know in what way exactly; or they do know, but don’t know what to do about it. However, they have the feeling that if they just “tightened up the ship” they would experience
Inefficiencies Eating Your Profits? Read More »
Hopefully, the first thought that you had, in terms of how to improve profitability, was not “increase my fees.” While it is always possible, if you are billing below the provincial fee guide, that you SHOULD increase your fees, this is not necessarily the first thing you should do. In actual fact, one of the
How to Improve Profitability Read More »
We held a Power Practice Conference this past weekend with this awesome speaker, Patrick Valtin. He wowed us with 3 days of valuable, practical data. Here is one of the concepts he put forward. Just as products have a life cycle or shelf life, so do business owners and managers. You can go from the
The Life Cycle of a Manager Read More »
Is your practice like one of the Stepford Wives? In that movie, there was the idea of the perfect wife and that every wife in town had to fit into that exact mold. Sameness. The problem is that it didn’t work. Why not? Because we are all unique and different in many varied ways. This
Marketing: Are You Unique? Read More »
As the owners of the business, my husband Bob and I wanted to take this opportunity to give Recognition and show Appreciation to our wonderful team without whom we would be … well … very small and ineffective. So we went online looking for ways that we could celebrate the heart of our company …
20 Ways to Appreciate Your Staff Read More »