Running a practice, whether as the Owner or the Office Manager has a lot of trials and tribulations. You may find yourself doubting yourself (are you sure you’re are making the right decision), hating how you managed a certain situation (and you make a resolve never to try that again), wish that you weren’t put
You have probably read articles (and perhaps with some disbelief) that what is happening to you here and now has something to do with your own thoughts and decisions. Have you ever had a thought or made a decision (alone or with someone else) and had it come true, exactly as you wanted? Wouldn’t it
To continue where we left off on the previous article two days ago (Part 1 of 2): Who is responsible for how much you get paid? The answer is that every single member of the practice helps to generate their own pay and bonuses in a practice. To have a successful practice there must be
Staff Pay Issues This is a very touchy topic that is filled with many conflicting opinions and ideas, and in many cases, it is a matter of a lack of communication, agreements and understanding on both “sides” that causes the difficulties. On the one hand, staffs often want more pay and feel they should get
Start the New Year off with a strong plan of action reflecting some ambitious goals that you would like to accomplish. There is a famous saying that “you can’t get anywhere if you don’t know where you are headed.” Strategic planning is a key element for the growth of any practice or business. The owner
Do you ever work long days and go home too exhausted to really be much of a family member? You stumble in after everyone has had dinner already or maybe it’s up to you to make the late dinner. You get through that and then the couch and the TV beckon you to come and
Ever have a sneaking feeling that your practice could be doing better? Ever experienced just a little over-the-top stress from time to time? Feel your staff are not on the same page as you sometimes (and they probably feel likewise that you are not on their page either)? Wish your patients or clients would go
While owning or working in a healthcare practice is a big responsibility because you are dealing with patients’ health issues, it does not have to be boring or dull. Keeping it fun and lively for both the staff and the patients or clients is a win-win proposition. At our office we have had various games
You are inside a box of knowledge. This is what you already know and feel certain about and are mostly comfortable with knowing. This can relate to many areas of your life including your practice and your position within it. How the heck are you ever going to grow your knowledge if you don’t look
When renovating an office, a hammer can be a very valuable tool for banging nails into place and effecting a positive change in the physical appearance of the practice. However, trying to hammer administrative changes into the office staff may not be nearly as effective! Not everyone is a fan of change For some staff
Once upon a time, many years ago, $1 Million Dollars was considered enough money to have socked away by age 65 so that one could retire comfortably. This usually included the value of your house and what you might sell your practice for and the RRSPs you had salted away (and maybe selling a kid
So I have this Kleenex box on my desk … not any ordinary one but rather it has pink and black and grey leopard spots on 2 sides and black and white zippers on the other two. Why do I tell you that? Answer: Because it is way more upscale and jazzy than the boring
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