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I can do it

Why Waste Your Breath?

Ever had to face an impossible task or a killer deadline? Some people go into immediate protest: “No way,” “it can’t be done,” “get someone

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Chicken or the Egg

The Chicken or The Egg?

There is an age-old question as to which comes first:  the chicken or the egg.  Waxing philosophical for another moment, here is another:  which comes

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Handling Patient Objections

Years ago I did an article concerning treatment presentation. Poor or weak treatment presentation is still the most common difficulty among our clients. Even with

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Gene

“Nice” Genes, Boss!

In the current marketplace in Canada, there is a growing sense of change and uncertainty.  Therefore, as the owner or manager of a business, more

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The Power Of Marketing

Shocking Statement #1: A poorly worded or thought out Mission Statement can work against you. For instance, your patients or clients are not coming to

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