Why do you need a Policy Manual and Job Descriptions?
Janice
22/01/2015
Almost all practice owners have heard that written policy … including a policy manual, written protocols and procedures, as well as job descriptions … are
dental practice management course
3 Steps to Increase Efficiency
Janice
20/01/2015
Have you ever felt like things in your practice (or your life) have gone a little out of control? Have you ever been frustrated trying
Employee Recognition Ideas
Janice
15/01/2015
Never underestimate the care it shows when you thank your staff for a job well done or for going the extra mile on something for
Lost Business?
Janice
07/01/2015
While every member of your team is extremely important in the delivery of perfect service to your clientele, the people who hang out at the
How Can YouTube Grow Your Practice?
Janice
25/11/2014
Like most practitioners you probably would like an increased flow of new patients, right? And there are probably many hundreds of ways that we know
Service Above and Beyond
Janice
17/11/2014
Have you ever bought a product or paid for a service where you didn’t quite get what you thought you were paying for? Not quite
Increasing Efficiency
Janice
13/11/2014
A practice can be a very busy environment and the pace can be fast and furious with patients coming and going. It is easy for
Bosses Who Sing Praises
Janice
10/11/2014
There are many stories about bosses you could live without, who get angry and make your life difficult, and you may have experienced some of
Things Happen and Times Change
Janice
05/11/2014
So you’re going along with a fairly successful practice, making ends meet and enjoying some perks of life and time for family … your practice
Missing This on Your Website?
Janice
04/11/2014
Websites are so vital these days because they can generate a lot of new patients or clients for your practice if well done. And there
Marketing: Benefits vs. Services
Janice
20/10/2014
Having looked at thousands of healthcare websites and fliers, etc. over the years, we have found that a vast majority listed out (usually on the
Barriers to Your Dreams
Janice
16/10/2014
As a practice owner and healthcare professional, have you ever caught yourself thinking (or saying) any of the following: Most marketing doesn’t work This patient