A lot goes on in a day in most practices and everyone can get pretty busy and focused on their jobs. The pressures can be pretty intense at times if you get a few emergency patients throwing your schedule off, and so you all may start to run a bit faster to try and get […]
Focus on the Patient Read More »
Most practice owners have a number of staff (or a hoard) and find themselves in the hot seat as the leader who is expected to know more and be better at everything than their staff. The irony is that the majority of practice owners have had zero management or leadership training and are winging it.
To lead or not to lead? Read More »
One of my favourite things about Canada is our cultural, ethnic and religious diversity. So many opportunities to have fun and celebrate various holidays and festivities. Healthcare practices can have a lot of staff, patients and clients of different cultures and these are opportunities to show you care about them and celebrate with them. Where
Holiday Fun and Festivities Read More »
Here is a wonderful quote to start off with: “The conductor of an orchestra doesn’t make a sound. He depends for his power on his ability to make other people powerful.” As a practice owner, you are like the conductor of an orchestra. A great conductor will have a concept (vision statement) and will
Doctor vs. Executive Read More »
How many new patients per week or month would make you a happy camper? If wishes were fishes, they should all just walk in the door and say “I want you to be my new doctor!” However, it doesn’t work that way in real life in most practices in the quantity one would like. So
Pack Your Practice with New Patients Read More »
Woke up on the wrong side of the bed this morning and feeling grumpy? Had a knock-down, drag ‘em out argument with your better half just before work? A team member arrived at the practice ready to take out some grievances on you? A patient or client got angry about a payment they don’t agree
Putting on Your Game Face Read More »
Do you sometimes wish there were 26 hours in a day so you could get more done? You run and rush and hurry and still can’t get everything done? Not getting enough sleep either because not enough time in bed or too much on your mind to actually achieve a sleep state for 7 hours?
Wishing for 26 hour days? Read More »
Are there times when you feel completely overwhelmed and not sure what to do or even who to talk to about it? Do you feel like “throwing in the towel” some days when things are going out of control? Are there some things that you simply don’t feel can be solved and you just want
Never Admit Defeat Read More »
Most practices experience times when they run behind. Some chronically so. Doctors blame the staff, staff blame the doctors, and the patients don’t care who’s at fault … they are just annoyed and disgruntled at having to wait when they arrived on time or early. Let’s have a look at some of the causes and
Running Behind Schedule Read More »
Ever wonder why the staff do not always follow through on things you (the boss) have asked them to do? And sometimes you may find that at first the things you ordered are complied to, but then drop back out over time? Or perhaps the order is partly done and never quite gets finished? Do
Staff vs. Boss – Who’s the Real Problem? Read More »
There you are … in a great location … the best of equipment … the coolest staff … and treatment skills that can produce miracles. Yet you are not fully booked or perhaps you have an associate that is not fully booked. Or, you have more space in the practice and hours that could be
The Magic of Marketing Read More »
Someone once commented that the only stress free state is when you are dead. It is my belief however that most of us would prefer to be stress free in this lifetime!
The current idea of “learning how to live with it”, while intellectually clever, is not one that we can readily accept or should even give in to. Not too many years ago, attendance at workshops on a host of stress management techniques was a popular answer to this problem. As time has passed, those techniques have faded into dim memory but stress lives on.