How To Do Something You Don’t Want To
24/03/2016
Are there parts about running your practice or doing a job within the practice that you just would rather delegate to someone else, or ignore,
Management skills made simple
Sometimes You Just Need a Good Laugh!
22/03/2016
Sometimes a day can seem to drag on and on. Patients come and patients go and it can be a bit boring. Why not lighten
How to Bring the World to Your Door
17/03/2016
Everyone looks for the magic bullet that will act like a magnet to draw new patients into your practice in droves. There are tons of
Got a Problem? Speak Out!
10/03/2016
One of your team mates is always dumping bad news on you when you would prefer good news. Or you feel one or more of
Every Day is a School Day
04/03/2016
Have you ever met a “know best?” This is someone who thinks they know everything already and that there is nothing more they can
Handling an Angry Patient
03/03/2016
Your day at the front desk is going along well with a lot of really nice clients or patients who are very appreciative of the
That Important Front Desk
29/02/2016
In the hundreds of practices we are in contact with per week, we get to talk briefly with a lot of Receptionists manning the front
Filling the Schedule
22/02/2016
Do you wish you were more fully booked? Do you have holes in your schedule? Do you ever have times of the year that are
Insurance Hassles
18/02/2016
One of the biggest time wasters for the staff of many practices is all the insurance issues that have to be dealt with in a