Management Skills Made Simple

Many practitioners (and their teams) feel that they are forced (required) to treat every patient or client who walks in their door and some days

Having perfect staff is a dream that most practice owners have. But dream on! There may come a day when people are all perfect (and

A healthcare practitioner once told me that she had been practicing in a small rural town and had decided to practise instead in a nearby

Getting physically fit and making more income are two of the most popular goals. The question is: Are they related? Have you ever let yourself

Marketing and PR are closely related subjects. Marketing-wise, you can go online and tell the world about your practice; you can have the best website

The question “Should I have more than one practice?” comes up again and again, and although lots of practitioners would not even contemplate it (in

Pretty much the whole world of business (including healthcare professionals) know that they need a website as part of their marketing strategy. Many people have

Your patient or client comes into your practice … waves at the Receptionist or says “Hi” and sits down in the waiting area and starts

Most of the time you love most of your patients or clients. But there are days… Whether you’re at the front doing the greeting or

Benjamin Franklin was quoted as saying, “The bitterness of low quality remains long after the sweetness of low price is forgotten.” Nowadays in the commercial