Have you ever heard statements such as: “It’s not MY job!” “I’m expected to do WHAT?” “How do I do that again?” “I forget what you showed me.” “You didn’t tell me to do it THAT way.” “I didn’t know that was part of my job description!” In all likelihood, these comments are a result
Two scenarios: 1: Boss comes in and is told that there are two cancellations in his afternoon schedule. He immediately gets angry and says, “Just great, another bad day,” to the staff at large and stomps off to his office and shuts the door. 2: Boss comes in and is told that there are two
In computer terminology, you can “refresh” a page on your computer by clicking a button and it will update the page with the latest information available to it. This got me to thinking that sometimes I would like to click a button in myself and refresh my image or my skills or my knowledge on
One of the most stressful aspects of managing your life, job or business are those darn SURPRISES. Any job can include surprising catastrophes. You get sued, you get falsely accused of a wrongdoing, the market crashes, you find out an employee has been stealing from you, a crazy man is screaming at your receptionist and
Many people in this world are spectators, watching the world news and the good and bad things happening around them, but not working out solutions or the handlings needed. They are waiting for something to happen. They are followers, not leaders, and so find themselves at the receiving end of a lot of undesirable effects.
IN A NEW DIRECTION?
STAGNATING? If you are not going up, you may be going down! Furthermore, have you ever noticed that nothing ever stays the same very long, if at all? Having analyzed over 6,000 practices one-on-one for potential growth, I have found that practices that are not growing are in fact slowly deteriorating – often because the
Have you ever been presented with a problem or difficult question that has you “floored” and you have NO idea how to solve it? You and your team are no doubt frequently confronted with the need to solve problems. There are many ways people tend to react to being dealt a difficult situation to solve:
What do you mean, my flight left 2 hours ago? Oops! Did I really say I would have that ready by 4 p.m.? … Sorry! Oh dear, I didn’t realize you wanted me to call you back YESTERDAY. Stress creeps into your life in many small ways and one of the biggest sources is TIME
If one doesn’t know where the goals posts are in a soccer game, and one doesn’t know that it’s their job to kick the ball in there to win the game, one probably won’t remain long on that team. A play book, a coach and lots of training will often straighten that team member out
Are you a frustrated practice owner? Are you stressed out? Are there days you feel like quitting? YOU ARE NOT ALONE! Here are a bunch of statements made by practice owners BEFORE they hired us. Do any ring true for you? “I was working hard, but seemed to be progressing only very slowly.” “I knew
Horror of horrors … sticky notes are taking over your mind, your desk, your computer. Where to hide from these? How to get rid of them? Firstly, having sticky note pads to hand to jot a quick note are not necessarily a bad thing. It is what you do with them and how to organize
I asked a chiropractor recently, “Are you an effective executive in your practice?” His answer: “No, I’m a chiropractor.” What’s wrong with this picture? While being a good healthcare provider is definitely a must for any good practice, your schools have left out 6/7’s of the training required to reach your practice’s full potential. For
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