Scheduling and Cancellations
27/08/2015
I’m sure this has never happened to you or your team, but sometimes patients or clients have the nerve to cancel their appointments or fail
Management skills made simple
Talking About Your Fees
27/08/2015
Over the years of practicing you may have heard many different reactions from your patients or clients about your quoted fees for service. While some
Caring for your Team
20/08/2015
Owning a practice certainly can have its ups and down and trials and tribulations. For sure! And, you may find yourself busting your butt every
Alert Re Google and Mobiles
11/08/2015
Probably most practices have heard about having to have your website be “mobile responsive” and have taken the steps to get theirs fixed, but
Dealing with Uncomfortable Issues
04/08/2015
As the owner of a business, you are sometimes confronted with situations that are hard to know what to do about. For example: A staff
Going from Average to Great!
30/07/2015
Everyone has had dreams of really excelling at something in their lives. For instance, as a healthcare professional you probably envisioned an awesome practice with
New staff need their boss
27/07/2015
Have you ever wondered why some new employees “work out” better than others? You hire them full of hope that they will be the sparkling
Dealing with Rejection
23/07/2015
Most healthcare professionals start off their careers full of bright, shiny enthusiasm to get their patients or clients to accept the ideal care they now
The Game of Work
20/07/2015
I recently downloaded an ebook called “Gamification: Using Game Mechanics to Win at the Game of Work” written by Charles A. Coonradt and Ken Krogue.