Management Skills Made Simple

Your receptionist came in this morning wearing pink Capri pants to the knee and a tank top – pretty and sexy, but ooo la la, so wrong for your front desk.  Your Office Manager appeared in a beautiful dress perfect for a wedding reception.  The assistant rode her motorcycle to work and so wore a

Many healthcare providers struggle with the petiteness of the gap between what comes into the practice income-wise and what goes back out again in rent/mortgage, staff salaries, expenses, licensing fees, and so on.  You yourself may have even wondered whether you should just close the door and go work for someone else and take home

Let’s start off with the fact that this article is not a “hit” on the staff OR the practice owner!!  Staff often legitimately say, “It’s not my job.”  And often the boss feels like, “Why do I have to be the one to make all these decisions and pick up the loose ends?”  It’s just

It’s a fair bet that at least 90% of all mothers try to teach their children that “patience is a virtue”.  Like, “You can’t open that present till Christmas, you’ll just have to be patient.” Sometimes you were super excited about an upcoming family outing and bugging your parents to get going, and you got:

Over the last 29 years of consulting we have seen the complete evolution of technology, including the development of the internet from “no such thing” to a whole new world of technology, marketing opportunities and ways of doing business. As healthcare providers, there is a responsibility to keep up to date with the latest technology

Almost everybody who has a job has one or more aspects of it that bug them, irritate them, are just plain hard to do, nobody else wants to do it so you get dumped with it, and so on. It’s the one thing you leave until the last minute to do. Or maybe you neglect

So I was doing my free, in-depth practice analysis with a young doctor yesterday and I asked one of my standard questions:  “Who is the head of your Marketing Division?”  His answer:  “I don’t think we have one. (Big laugh and big pause)  Oh, I guess it boils down to me, eh?”  Bottom line, they

Have you ever worked somewhere where there are no or few windows and the walls were bare?   And worse yet, maybe the walls were beige or grey?  And walking in every day was a bit of a let down, especially if it was sunny outside before you came in?  How did that make you feel? 

If you have children, you have probably heard “It’s not my fault” or “I didn’t do it” at least one hundred times per year of their life.  It is a habit that seems to be formed quite early in life to get out of trouble, and actually, for many people, it is continued till the

Many healthcare professionals have days when they think about retiring, whether early or late.  There are days when it is just all too much and you can’t take it anymore.  On the other side of the coin, perhaps you don’t feel busy enough and wonder if you should just close the doors.  Some want to

Can’t get away from the practice on time.  Too busy to go to your son’s or daughter’s games.  Need a new car but no time to look.  Haven’t taken a serious holiday for years.  No time to sit down and read a good book for a few hours uninterrupted.  Can’t find a time to get