
Do you have a manifesto for your practice?
I have a personal rule: NEVER. STOP. LEARNING. In this article, I am passing on a lesson that I just learned from a friend who
I have a personal rule: NEVER. STOP. LEARNING. In this article, I am passing on a lesson that I just learned from a friend who
Many people find statistics scary. I know I used to. Stats were just a lot of numbers that didn’t appear to make sense or seemed
Patients are referred to specialists outside of the practice as a normal course of action. However, the choice of who you refer to reflects directly
You’re not going to like the answer! When I meet with a doctor to do my in-depth practice analysis, I always ask: “Who’s the head
Your receptionist came in this morning wearing pink Capri pants to the knee and a tank top – pretty and sexy, but ooo la la,
Many healthcare providers struggle with the petiteness of the gap between what comes into the practice income-wise and what goes back out again in rent/mortgage,
Let’s start off with the fact that this article is not a “hit” on the staff OR the practice owner!! Staff often legitimately say, “It’s
It’s a fair bet that at least 90% of all mothers try to teach their children that “patience is a virtue”. Like, “You can’t open
Over the last 29 years of consulting we have seen the complete evolution of technology, including the development of the internet from “no such thing”
Almost everybody who has a job has one or more aspects of it that bug them, irritate them, are just plain hard to do, nobody
Have you ever noticed that arguing usually leads nowhere constructive? You may say things in the heat of it all that you wish you hadn’t,
So I was doing my free, in-depth practice analysis with a young doctor yesterday and I asked one of my standard questions: “Who is the