Have you ever noticed times when you and the rest of the team start off the morning happy and energetic and then someone comes in last and the mood and energy of the rest of the team goes down? If it is always the same person creating that effect, this may be a sign that […]
One Toxic Staff Member Read More »
Being a good and effective executive, whether as the practice owner or the office manager, is sometimes like walking a tightrope without aerialist training. Step over the edge on either side and there can be serious negative results. Coaching and training your staff on how you want your practice procedures to be performed is a
Micromanaging: A Balancing Act Read More »