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Anti-Hero Bosses

In her song “Anti-Hero” Taylor Swift sings about her flaws and complexities. In this vein, a new breed of practitioners is emerging – the Anti-Hero

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Team

Team Togetherness

Togetherness is not a word you would use to describe some of the teams we have run into in some practices over the years.  And

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Reception

Contacting Overdue Patients

It isn’t that past clientele don’t like you (necessarily), but sometimes patients or clients just sort of drop out of sight.  No specific reason given. 

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Staff Issues

In analyzing practices and chatting with practice owners, the most common subject they bring up is “staff issues”.  Interestingly enough, the “issues” are widely variable

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