I was thinking about all the good staff who flank their bosses and give them the ability to deliver the highest quality service in their practices. From all reports over the years, I gather this is not always easy and can often be stressful. Many of you deserve gold medals … no, make that platinum […]
What Makes a Good Staff Member? Read More »
Definition: “A group of players forming one side in a competitive game or sport.” Very interesting wording: “forming one side”. Over the years we have worked with many practices with different quantities of staff, from one doctor and one staff member, up to a practice that had 6 owners and 32 staff. Even in the
Is it really possible to find an employee who thinks exactly like you? In a word, “no.” We all have a lifetime of varied, non-identical experiences that shape us and our thinking processes. Therefore, the chances of hiring your twin is not something you should count on. Ideally, you should be looking for someone who
Hiring the Mini Me Read More »