Insurance Hassles
Janice
18/02/2016
One of the biggest time wasters for the staff of many practices is all the insurance issues that have to be dealt with in a
Management Skills Made Simple
The Weather Factor
Janice
16/02/2016
Snow days and ice storms. The entire city is shut down with a freak ice storm. Or you open your front door to a wall
Grab Attention with Effective Ads
Janice
11/02/2016
Where are those new patients you so wish would call in or walk into your practice? There are usually many thousands of potential public who
Good Boss, Bad Boss
Janice
03/02/2016
Just as with staff, there are probably 50 shades of grey between “super awesome boss” and “replace please.” I was going to call this article
Stuck in a Comfort Zone?
Janice
02/02/2016
During our 3 decades of consulting healthcare practices, we have encountered and helped practices that have gotten stuck in a comfort zone … “we’ve always
7 Reasons No One Hears You
Janice
28/01/2016
In this world of high tech communication systems, the human skill of communicating effectively with another human being is still the most valuable. As we
Ever felt like throwing in the towel?
Janice
21/01/2016
Have you ever felt for a day or a week (or months or years) like throwing in the towel, ending the business, walking away, closing
Time For Change?
Janice
19/01/2016
As a practice owner, you have a whole new year ahead of you and instituting positive, correct changes right NOW will make it a BETTER
Hate Confrontation?
Janice
08/01/2016
Running a practice, whether as the Owner or the Office Manager has a lot of trials and tribulations. You may find yourself doubting yourself (are
Your Wish Will Come True
Janice
05/01/2016
You have probably read articles (and perhaps with some disbelief) that what is happening to you here and now has something to do with your
Staff Pay Issues – Part 2 of 2
Janice
17/12/2015
To continue where we left off on the previous article two days ago (Part 1 of 2): Who is responsible for how much you get
Staff Pay Issues – Part 1 of 2
Janice
14/12/2015
Staff Pay Issues This is a very touchy topic that is filled with many conflicting opinions and ideas, and in many cases, it is a