Make Your Dental Practice Work For You

Canadian dentists are well-primed to care for the dental health of patients. It’s taking care of business that seems the  higher hurdle.

With competition elbowing in and patients demanding ever more value for less money, it’s tough to stay on top and keep a practice growing.

Taking care of business and being a good dentist can put you on a relentless treadmill that takes the fun out of dentistry.  You might wonder why you didn’t take a business degree after your DDS.

If you feel this way, you are not alone!  I’ve conducted in-depth studies of 400 Canadian dental practices over the last seven years.  And although people and situations vary greatly, there is one common theme: dentists have put a lot of time and money into getting trained to deliver dental treatment, but relatively little into important aspects of dental practice.

Perhaps like many of your colleagues, you feel much more comfortable in a lab coat than a suit.

“Every aspect of the practice, including production, collections, cancellations, hiring staff, marketing, communications with staff and patients, and much more is not only addressed but is taught in such as way as to give you the tools…By the time I completed The Art of Management program I felt I had all the tools necessary to be in control of all aspects of the practice.”

Running a practice means wearing a dizzying number of hats.  You must be boss, human resources department, salesman, financial wizard, and marketer – all on top of being a good dentist!  The key to a successful practice is getting trained to manage all of these jobs so that they become as rewarding as the clinical work.  Making all aspects of your practice work for you will bring you many rewards, including the financial reward of higher practice income.

Consider this… What kind of a boss are you? Are you a good leader and a an effective executive?  Do you think you are too nice or too tough in managing your practice?  Do you find yourself doing things you know you should have delegated? Do you hold staff meetings that generate increased productivity?

How is your personnel management skills?  Are  you hiring the right staff for the job? Studies show it costs an average of $11,000 when you hire and train the wrong person.

Do your front desks staff greet patients warmly and courteously?  Do they know how to handle the “shoppers” who call to ask about your services? (Studies also show that every time someone calls in but doesn’t come in, you lose an average of $1,500.)

How good are you at sales?  Do you have trouble communicating treatment plans or getting patients to accept the treatment they need?  Do you have high-tech equipment gathering dust because you don’t know how to incorporate it into your practice?

Any of these questions can have as much impact on your bottom line as the treatment you provide in the operatory.

Find out how how to improve every aspects of your practice and take action as one of your colleagues has done.

Find out how we can help you and your dental practice

Free Practice Analysis


A practice analysis with AMI is an opportunity for you, as the practice owner, to step back and take an in-depth look at all the inner workings of your practice.



If there’s someone who can explain anything, Gaby is the one. She teaches you not just how to do something, but why to do it this way and not the other.

Google Review from
Dr. Aaron Langdon​


I am relatively new to dental practice ownership and have never received any training in running a practice. I am now part-way through AMI’s program and am very impressed with the help they have been able to provide thus far. Through their courses I have improved my communication skills and have learned to properly interpret, and act upon, changes in practice statistics on a weekly basis. Through their consulting services, I have received valuable guidance in diverse areas of practice ownership including managing employees, advertising, hiring, and scheduling, among others. I wish I had begun this program earlier and would recommend it to any of my colleagues. I am thankful to the colleagues that told me about AMI – otherwise I would not have heard of them.

Google Review from
Dr. Karen Archer


I owe the ongoing success of my dental practice to the Art of Management. Completing their initial program as a new practice owner some years ago helped me develop a foundation of management skills that has allowed my practice to continuously grow. I have also periodically sought their advice over the years with specific decisions. I appreciate how they have always taken into consideration the unique aspects of MY practice situation as well as drawn on their vast experience with other dental clients. Thank you AMI!



We are here

5401 Eglinton Avenue West, Suite 215
Toronto, ON M9C 5K6
Phone: 416-466-6217
Fax: 416-466-6287

Working hours

Monday- Friday: 8:30am-4:30pm

The Art Of Management Inc.

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You have nothing to lose –
except an opportunity to enrich
your practice!