|Strathcona Dental Clinic|
8225 105 Street, Suite 303
Edmonton, AB T6E 4H2
The AMI program is one that every health care professional should take. I worked as a dentist for 15 years before taking this program and I thought I have seen it all, but there were some issues I wanted to address.
First of all, AMI has a personality questionnaire that is very accurate and useful. It helped me pinpoint the areas of strengths and weaknesses of the existing staff and applicants. It helped me put the right person in the right position and prevented a lot of staffing conflicts and headaches.
The course on people skills was an eye opener for me. It helped me understand my staff’s and my patient’s different personalities and learn how to communicate with them more effectively and with ease.
The system of managing by statistics taught by AMI and the software that goes with it is nothing short of amazing. It helped me as the business owner to accurately pinpoint the trouble areas week by week and to make the necessary corrections for smooth sailing.
The consultant I had (Bob) is a business genius. With his help and advice I was able to implement a plan that expedited the growth of the clinic and formulated a successful exit strategy as well.
I now enjoy my work with a lot less stress. My staff tell me that I am a better boss! It also helped my production to go on a steady climb.
I highly recommend this course. Thank you Janice, Bob and Liz.