Free Practice Efficiency Assessment

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ABOUT US
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Practice Efficiency Assessment

Please answer the following questions.

For each question, answer Yes or mostly Yes, No or mostly No, or maybe for uncertain.

First Name *

Profession *

Email Address *

Work Phone *

Cell Phone *

Street Address

Apartment, suite, etc

This form will redirect you to another page once submitted.

Practice Efficiency Assessment

Please answer the following questions.

1. I am achieving my financial goals for my practice. *

2. I have very good success at finding and hiring capable employees. *

3. Little competition exists in our market. *

4. I give my accounts receivable/collection staff a rating of 8 out of 10 or better. *

5. In terms of what we deliver to our patients, we are technically the best. *

6. I have a regular check on the quality of my product/service. *

7. We use surveys when going after new patients. *

8. I often feel guilty about not spending more time with my family. *

9. Owners and managers should give unexpected bonuses to keep employees on their toes instead of having a routine system of bonuses. *

10. I believe that people can be helped. *

11. There has been a downtrend in our profitability over the past 12 months. *

12. Employees often don't understand how their jobs affect others in the practice. *

13. The on-going needs of our patients are well-defined and used for increasing the amount of care provided to them. *

14. Patients often complain about errors in their accounts. *

15. What we deliver to our patients is normally on time and better than they expected. *

16. I use patient complaints as a means to improve the practice. *

17. We keep a record of new patients and know how effective our promotion is. *

18. There are influences outside my practice that demand my attention right now. *

19. It is only natural for employees and management to be mistrustful of each other. *

20. There is something missing in my life. *

21. We have cash flow problems that need to be resolved. *

22. Newly hired employees in my practice are quickly trained and soon functioning well at their jobs. *

23. Our recall/reminder system is effective and produces lots of repeat business. *

24. I am kept waiting for up-to-date figures on Accounts Receivable. *

25. If I had better equipment, I could produce a better product/service for my patients. *

26. My staff know they're good and I don't need to praise them. *

27. We have effective and proven programs for generating new patients. *

28. There is quite a bit of stress in my life. *

29. Trying to define and measure the results produced by each employee would be a waste of time. *

30. There are other things that I think I should be doing with my life. *

31. My practice has been involved in disciplinary matters with my licensing board within the past two years. *

32. I often find myself solving problems that others (managers or employees) should handle. *

33. We do not have a regular communication (newsletter, etc.) going out to all our patients. *

34. My practice has an excellent credit rating. *

35. My patients frequently complain about how long they wait to get an appointment. *

36. I do not need correction systems for my staff or my service. *

37. Our practice is getting positive exposure from newspaper articles, free publicity, etc. *

38. I'm concerned about my health at times. *

39. Teamwork inhibits creativity. *

40. There are some problems in my practice for which I have no solutions. *

41. The amount of debt that my practice is carrying is a problem or a potential problem. *

42. I could get more work done each day if I had fewer interruptions. *

43. We do special promotions which are available to our existing patients. *

44. Payroll is always done on time. *

45. I haven't yet trained anyone to manage and care for the production/service areas as well as I do it myself. *

46. We keep and use a staff suggestion box (or a similar system). *

47. I have at least one employee whose job it is to attract new patients. *

48. There are too many accidents/mistakes in my life. *

49. A good policy in business would be to cut every corner possible in order to increase profit margins. *

50. I intend to find a way to be more effective. *

51. The long term profitability of my practice is in an uptrend. *

52. Communication within my practice flows smoothly and quickly to the right person with no misunderstandings. *

53. Our average amount of service per patient is increasing. *

54. Tax payments are usually on the late side. *

55. Quality of service tends to collapse when I am away from the area for any extended period of time. *

56. Our staff training system is an on-going affair. *

57. We don't expect much return from our promotional campaigns. *

58. I have one or more physical problems. *

59. Most people don't want to work, and do so only because of economic necessity. *

60. I'm looking for help to improve conditions. *

61. My gross income has expanded for the last two years. *

62. I have a reward system for employees who do more than their share. *

63. We are losing business because of inadequate follow-up of existing patients. *

64. I can lay my hands on all financial statements at short notice. *

65. My staff takes pride in pleasing the patients. *

66. I have sufficient staff in my practice who are cross-trained for other positions. *

67. Attracting new patients is not an essential part of our income forecasting. *

68. Others have influenced me in making decisions that I later regretted. *

69. Expansion isn't always desirable. *

70. There is something that I need to change or things will worsen. *

71. There is an external factor which is a threat to the viability of my practice. *

72. I sometimes wonder how productive some of my employees really are. *

73. We have a complete database of past and present patients. *

74. I would like to receive the financial reports more quickly. *

75. I sometimes cringe and want to hide when my employees are speaking to patients. *

76. We get along very nicely without any staff training. *

77. Public Relations is an essential part of our marketing. *

78. I sometimes experience periods of worry and depression. *