Vacations – Gotta Have ‘Em!

It cannot be denied … a little time off to do something completely different adds some variety to life.  Planning one can also be a blast and can give one something to anticipate. However, for a practice, holiday times can be somewhat…

Humanizing Your Practice

A classic characterization of going to a healthcare practice is sitting in a sterile, uncomfortable waiting room with nothing to do and trying not to look too long at the other people waiting also.  Often you can hear the receptionist trying…
Dentist

Dentists

Canadian dentists are well-primed to care for the dental health of patients. It’s taking care of business that seems the higher hurdle. With competition elbowing in and patients demanding ever more value for less money, it’s tough to stay on top and keep a practice growing. Taking care of business and being a good dentist can put you on a relentless treadmill that takes the fun out of dentistry. You might wonder why you didn’t take a business degree after your DDS.

Hitting Your Refresh Button

From time to time it is a really good idea to sit down with yourself and do an introspective review of your practice and your life.  In other words, do an honest self-assessment as to the success and satisfaction levels in your life. You…
Patient Loyalty

Improving Patient Loyalty

In a day, a week and a month, you may be treating a fair number of patients and sometimes days can become a blur of faces in and out of your practice. You may get to feeling that you are a bit disconnected from them. Patients can also sense…

Doom & Gloom or Fun & Games

Here is a not uncommon “Doom & Gloom” scenario that has played out in lots of practices: “Our numbers are down and it’s not looking good,” says the practice owner to his team.  “We’re going to have to cut back on spending…

New Year – New Goals?

New Year’s Resolutions.  Many people make them.  Most break them, forget them or give up after a while.  Or they fail to achieve the full result they had resolved to accomplish. Most of us feel that it is a fresh beginning each year…