August 27, 2015


Scheduling and Cancellations

I’m sure this has never happened to you or your team, but sometimes patients or clients have the nerve to cancel their appointments or fail to show up at all!!!  And sometimes doctors and staff find this frustrating and annoying.  Can you imagine?! That was an attempt at light humour on a subject that all

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Talking About Your Fees

Over the years of practicing you may have heard many different reactions from your patients or clients about your quoted fees for service. While some may have been favourably surprised, it is probable that some were on the negative side, e.g. “Whose vacation am I paying for?” or “Don’t be ridiculous, I would never agree

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