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Frustration

What frustrates you the most?

Let’s start off by defining frustration: “the feeling of being upset or annoyed, especially because of inability to change or achieve something.” This could be caused by an event or circumstance that causes one to have a feeling of frustration; or it could be the prevention of the progress, success, or fulfillment of something. It

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Practice Decor

Does Your Practice Décor Make a Difference

Have you ever walked into a posh hotel or into someone’s house that actually makes an emotional impact on you or simply delighted you? Where you felt totally comfortable and relaxed? Made you feel more cheerful? Or one that was so sterile there was nothing to impress you or make you recommend it? Have you

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Games and Fun for Staff

Practice Owner: In case you didn’t get the memo, here it is again! Staff get bored sometimes and need a little extra fun to spice things up! “Corporate culture” is a hot topic these days and it’s all about keeping your team (and yourself) being creative, challenged and energized. While there can be lots of

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Team Graph

Your Real Bottom Line

While being concerned about your bottom line as a practice owner makes sense because that is your take home pay, maybe you’re worrying about the WRONG bottom line. Is it really how much profit your practice made this year or are you focusing on the wrong thing? Are you reducing your bottom line? Breaking “the

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Emotions

How To Get In Trouble With Your Staff

Cute joke to illustrate a key point: A kindergarten pupil told his teacher that he found a cat. She asked him if it was dead or alive. He told her it was dead. She asked him how he knew that. He innocently replied, “Because I pissed in its ear and it didn’t move.” The teacher

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PR marketing

Grow Your Practice through Good PR

Amongst the thousands of ways to grow your practice, an important one often overlooked or underrated is the Power of PR. Public Relations is essentially a matter of communicating the ideal impression of you and your practice to the people you want to come to you for service. Public Relations delivers ideas, not products or

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