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Send Out A Search Party

A practice building resource that is often not fully tapped is the patients who have received some service, such as a repair or a reline or a denture more than 8 years ago, but who have not been on regular service since.  If the patient is not in the practice and is overdue for a

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Don’t Let Your Practice Take the Summer Off

Go ahead, disappear! Let’s see…where are you going to go this summer for a week or two getaway? Get your imagination in high gear. Maybe a canoe trip in the Rockies, whale watching on the Pacific Coast, trekking in the Laurentians, fishing off Newfoundland, participating in the Calgary Stampede. Every province and territory in Canada

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Is the Tail Wagging the Dog?

Does the patient run the scheduling of your practice, or do you? Virtually every denturist practice that we have worked with so far (about 90 across Canada) improved their scheduling of the various tasks necessary to make the practice run. When they got in control of the scheduling, their patients experienced better service, more on-time delivery,

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Be There or Be Square

More denturists are creating high-tech practices, yet many do not have a website. Because the Boomers are Internet-savvy, having a website is becoming mandatory to maximize your business. Visibility A website serves many purposes: Your prime public, 45 years of age and up, are heavy-use web surfers and computer-savvy, and will look for you there.

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Playing on the Same Field

What’s in it for your staff to work harder and smarter? Even fabulous staff can feel a bit left out of the financial loop when they see the revenues increase without any return to them. You are simply on different playing fields. Ever wonder why staff sometimes do not do their job functions in the

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APPOVED rubber Stamp 3D rendering

Stamp of Approval

Warning: This is a marketing article in disguise! Your patients’ favourable attitude or opinion about your practice is what will help it to grow, and they will only give it their stamp of approval if they received the quality of denture and service that they expected. Therefore, this article is all about Quality Control in your

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dentures

Implants and Over Dentures

We all know the real estate maxim of “location, location, location” as the key to successful sales. In your profession, we would say “education, education, education.” Have you realized, though, that there are two sides to education with regards to implants and over dentures? There’s you and there’s the patient. Educate yourself first More and

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Staff

Who’s Running the Show?

From the number of Denturists I have met with tire tracks across their chests, I’d be inclined to say that their patients are running the show! Did you know you are the executive of a business? Have you ever considered the fact that you are the CEO of a company? True, you are also a

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Computer Shopping 101

People have a lot of different attitudes towards computers: love ‘em, hate ‘em, tolerate ‘em, curious about ‘em, could care less about ‘em, break ‘em, use ‘em, kill ‘em, and so on. I personally hated ’em, while my husband Bob, our main consultant at AMI, is a computer guru who had worked years ago at

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Treating Patients you Love

Make “Tender Loving Care” your Mission

Scenario One: You ask a patient in the waiting room, in front of other patients or staff, to hand their denture over to you for repair (it has also happened, probably more than once). Later, your patient is handed his or her repaired denture over the counter at the front. Scenario Two: You take the

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