Overworked

Feeling Overworked and Under Paid?

Have you ever sat down and figured out how many hats you wear in your business? Many denturists are still one-person shows and are: business owner telephone answerer greeter of patients finance manager salesperson lab technician …
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Hiring the “almost perfect” staff

I have personally met with about 6000 healthcare professionals across Canada to analyze their practices, and our staff have done extensive work with over 1,400 of them (including more than 150 Denturists) to train them as executives and help…
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Be The Best and Get Paid For It!

I have a confession to make. Behind every successful woman, there is occasionally a brilliant man. In this case, my husband Bob Wheeler. He is our Senior Consultant and has been the solver of more than 500 healthcare professionals’ practice…
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Something To Smile About

As a denturist, you make your patients smile again by creating works of art in their mouths. Why not give them something else to smile about – the pleasure of coming into a beautiful, stylish practice that at once makes them feel at home and…
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Reactivations: Practice Management's Most Neglected Tool

Basically, your practice is a two cylinder engine: it runs on new business and repeat business. You should be consistently advertising and, as a result, getting new patients. Much of the time, this is all you need to do along with a strong recall…

Buying or Selling A Practice

Establishing the value or worth of a practice is a complex matter. There are more than 30 ways in which to calculate the value of a business and in fact there is a specialty certificate for accountants which deals specifically with this. A practice,…
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Associates: Is Your Practice Ready For One?

As with all the healthcare professionals we have worked with since 1989, denturists have frequently asked me whether they should get an associate. They have dreamed of having someone else come in to share the workload and the hours, to increase…
Known

Make Your Practice Well Known and Well Thought Of

External marketing to attract new patients is an essential part of building a successful practice. Delivering top-notch quality and service to your existing patients will produce a certain amount of new business through patient referrals, but…
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Keep Them Coming Back: The Recall System

My Dad, who is really an incredible guy, was 72 years old last year and still going strong. His mouth, however, was not. Last November, I got up the nerve to confront him on his neglect of his mouth. Christmas was coming and I thought how nice…