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Bullies

How To Handle Bullies, Complainers, Critics and Whiners

One of the staff at your office is demanding you do part of her or his job without pay or credit. What do you say to them? A patient rips your face off when you presented the bill to him? How do you handle it? Your father constantly criticizes your work and tells you what

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Want To Be A Business Genius?

Some days, it seems like you have to be an absolute genius to run an efficient and profitable practice.  The question is, if you were not born that way, how can you achieve the status of genius? I discovered the following list which was written by a management expert and I thought I would pass

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Recession Proof

Is Your Practice Recession-Proof?

The prophets of doom and gloom have raised their ugly heads again, and are predicting a major recession. Yawn. The Art Of Management worked with clients throughout the severe “recession” of the early 90’s and saw strong growth by our clients throughout those 5 years.  Yet at the same time, most other practitioners suffered losses. 

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Goals

You Can’t Get “There” From Here…

When working to help expand a practice, our consultants frequently find that the staff and the owner are going in different directions because they have not sat down and created a mission statement.  This is important whether there is one staff member or 20. What is a Mission Statement? To be effective, a mission statement

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Principles Of Prosperity For Healthcare Professionals

9 Practical Tips 1. Disagree: Many so-called “experts” would like to convince you that things are “all bad.” You have two choices, you can agree and go into apathy about doing well at this time, or you can disagree and flourish and prosper. 2. Ignore the bad news: When people read or hear bad news

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