December 2017

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New Year

Unfinished Business

With the New Year here, I got to thinking about all the New Year’s Resolutions that I and millions of others have made over the years that never got completed and sometimes never even got out of the gate. Unfinished business! I’ve heard that success is nine-tenths preparation, so I thought it might be useful

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Hard at Reception

Front Desk Staff Have It Rough!

As the owner of a practice, have you ever sat at the front desk of your practice and taken all the incoming calls and dealt with the walk-ins?  This is not a piece of cake in most practices.  It takes a special kind of person to deal with these calls. And do you know that

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