November 2015

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Off the Rack Consulting

Ever have a sneaking feeling that your practice could be doing better? Ever experienced just a little over-the-top stress from time to time? Feel your staff are not on the same page as you sometimes (and they probably feel likewise that you are not on their page either)? Wish your patients or clients would go

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games and work

Fun & Games for Practices

While owning or working in a healthcare practice is a big responsibility because you are dealing with patients’ health issues, it does not have to be boring or dull. Keeping it fun and lively for both the staff and the patients or clients is a win-win proposition. At our office we have had various games

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Outside the Box Thinking

You are inside a box of knowledge. This is what you already know and feel certain about and are mostly comfortable with knowing. This can relate to many areas of your life including your practice and your position within it. How the heck are you ever going to grow your knowledge if you don’t look

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Don’t Use a Hammer to Make Change

When renovating an office, a hammer can be a very valuable tool for banging nails into place and effecting a positive change in the physical appearance of the practice. However, trying to hammer administrative changes into the office staff may not be nearly as effective! Not everyone is a fan of change For some staff

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How Much Money Do You Need to Retire?

Once upon a time, many years ago, $1 Million Dollars was considered enough money to have socked away by age 65 so that one could retire comfortably. This usually included the value of your house and what you might sell your practice for and the RRSPs you had salted away (and maybe selling a kid

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Polka Dot Kleenex Boxes

So I have this Kleenex box on my desk … not any ordinary one but rather it has pink and black and grey leopard spots on 2 sides and black and white zippers on the other two. Why do I tell you that? Answer: Because it is way more upscale and jazzy than the boring

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Treating Patients you Love

Treating Patients You Love

Many practitioners (and their teams) feel that they are forced (required) to treat every patient or client who walks in their door and some days they just hate coming in to work because they know that their schedule contains some difficult, ornery, or undesirable people. Now, it is true that people are people and everyone

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