Is it really possible to find an employee who thinks exactly like you? In a word, “no.” We all have a lifetime of varied, non-identical experiences that shape us and our thinking processes. Therefore, the chances of hiring your twin is not something you should count on. Ideally, you should be looking for someone who
Whether you know it or even want it as a title, everyone is a leader in some part of their lives. Mothers and fathers are leaders. Owners of practices are leaders. Staff can be great leaders within the practice as well. Great leaders have many defining qualities and some of them are listed below. What
Having worked with more than 1,100 Canadian healthcare professionals since 1989, we’ve observed that most of them do a fairly decent job of hiring the right staff but they THINK they haven’t – simply because they’re not coaching them into the dream team. While there is neither such thing as a perfect boss, nor a
What WOULD happen if your practice got busier? This is a very important question as your answers may be what are holding your practice back from reaching its full potential. Many healthcare professionals are afraid of growth for a variety of different reasons. These resistances can be removed and replaced with enthusiasm and growth. Below,
When working to help expand a practice, our consultants frequently find that the staff and the owner are going in different directions because they have not sat down and created a mission statement. This is important whether there is one staff member or 20. What is a Mission Statement? To be effective, a mission statement
Denturists frequently ask me, “What is the typical successful denture clinic doing?” This is a hard one to answer as I don’t believe there is such thing as a “typical” denture clinic. Every clinic is unique, has a different set of goals, a unique patient base, different dental philosophies and a variety of styles of
Sometimes life can feel a little flat and not so interesting and you may wonder why you even bother doing what you do. Especially after a patient or client dumps all over you for something you did or didn’t do. And to make matters worse, if you are the boss, you are supposed to be
Perhaps your practice isn’t as fully booked out as you would like it. Or maybe you want to build up a juggernaut and hire an associate so you have someone helping you take the practice to another level. If yes to either supposition, then let’s do marketing and “fill ‘er up!” Here are some basic
What would you say is the common denominator of all truly successful people? What have they done that enabled them to rise above the rest of the crowd? Why do others give them such respect and admiration? For sure, successful people are usually smart, motivated, hard-working, and so on, but these aren’t the fundamental reasons
A recent poll on the internet asking: What is the single biggest factor limiting practice success? The choices were: (1) clinical skills, (2) location, or (3) practice management? Answer: 8% “clinical”, 25% “location” and 50% “practice management”, and 13% “other factors”. The three aspects could be likened to a three legged stool, where if you
Most practice owners, if they are honest with themselves, feel that there is room for improvement and growth in their practices. What those changes are and how to achieve them is, however, often a mystery or a frustration or both. There are thousands of aspects to a practice that determine whether it reaches its full
In a Gallup poll of 2,000 workers, 69% said praise and recognition from their bosses is more motivating than money. Four out of five workers said recognition or praise motivates them to do a better job. Despite this, most workers feel they are not properly recognized nor praised. Studies by the US Army show soldiers
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